• C osts for cleaning the screen due to external influences.
Defects claimed under the Warranty are rectified at Bang & Olufsen's
discretion within the rules of the marketing and consumer law.
Rectification is ensured by way of (i) repairing the defective Bang &
Olufsen Product, (ii) inserting remanufactured parts into the Bang &
Olufsen Product, and/or (iii) replacing the Bang & Olufsen Product with a
new product equivalent in performance and reliability to the Bang &
Olufsen Product. Replacement of limited or special edition Bang &
Olufsen Products depends on the availability of the Bang & Olufsen
Products in question. Where the Bang & Olufsen Product cannot be
repaired (damage is considered as total loss) and where exchange is not
feasible, compensation is offered on a pro-rata basis of the purchase
price.
All exchange modules become property of Bang & Olufsen.
Exclusions and limitations
Bang & Olufsen is not liable for the damage or loss of any programs, data
and/or media content during the repair process. Bang & Olufsen strongly
recommends customers to ensure that, if possible, all data is backed up
prior to requesting repair services from Bang & Olufsen.
The Warranty will not operate if the serial number has been defaced or
altered or if non-authorized modifications in the software have been
made.
In countries with governmental requirements on specifically developed
versions of Bang & Olufsen products, e.g. due to varying transmission
systems and approval demands, and the defect or malfunction is caused
by the usage of other versions than required in the specific country, this
Warranty does not apply. To obtain information about usage of the Bang
& Olufsen Product in several countries, please contact the legal entity
stated on the original invoice for the Bang & Olufsen Product.
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