Grohe Blue HOME Connected 31 454 Manual De Instrucciones página 26

Ondus app service
Fault
Login/registration not possible
Access point (Wi-Fi) of the GROHE
Blue Home cooler is not visible
Integration has failed
Reset error message E9, automatically approx. 20 minutes after
cooling down to max. 32 ° C or by interrupting the power supply
approx. 30 seconds after cooling.
• Let cool down the cooler for least 10 -15 min.
• Press and hold the  and  simultaneously until SE flashes in
the display.
• Release buttons
• Wait about 10 Sec.
• The remaining filter capacity will be displayed and error message
E9 is reset.
If EE flashes or the problem cannot be rectified, interrupt the power
supply to the cooler/carbonator. Note down the serial number of the
cooler/carbonator and consult a specialist installer or contact the
GROHE Service Hotline via email under
TechnicalSupport-HQ@grohe.com.
The GROHE Blue Home cooler/carbonator may only be repaired by
GROHE Service.
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Cause
• No GROHE account available
• Not logged-in to Google or
Facebook account
• Configuration mode / access point
not activated
• The GROHE Blue Home cooler
is out of reception range
Remedial action
- Log-in using a new GROHE account
- Log-in using an existing Google or Facebook account
- On the GROHE Blue Home cooler, press the  and
 buttons for at least 3 seconds until SE flashes on
the display, see Fig. [1] on page 7.
- Activate Wi-Fi on the smartphone and ensure permanent
access to internet. If only other wireless networks are
shown, then contact GROHE customer service.
- Change the location of the router
- Use a Wi-Fi repeater
Environment and recycling
For reasons of hygiene, it is not possible to recycle
used filter cartridges. Used filter cartridges can be
disposed of hazard-free as residual waste.
You can purchase a refill set for the attached CO
cylinder via our online shop at www.shop.grohe.com.
The cooler/carbonator is an electrical device, to which
return and take-back obligations apply in many
countries. GROHE participates in such take-back
systems in all relevant countries.
When preparing your device for disposal, please make
sure to safely store your device and protect the refrige-
rant circuit from damage. The device contains a flam-
mable coolant.
This category of device does not belong in
domestic waste, but must be disposed of
separately in accordance with the relevant national
regulations.
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