10. Warranty
The present device was manufactured and inspected according to the latest
methods. The seller warrants for faultless material and workmanship in accord-
ance with the legal regulations of the country in which the device was purchased.
The warranty period begins with the day of the purchase and is subject to the
provisions below:
Within the period of warranty, all defects which are to be attributable to defective
materials or manufacturing will be eliminated free of charge. Any complaints are
to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the
purchaser or by third parties. Damage resulting from improper handling or opera-
tion, incorrect setting-up or storage, inappropriate connection or installation or
Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and me-
chanical shaft seals are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and
are designed for a long lifecycle. It should be understood, however, that the wear
and tear depends on the kind of use, the intensity of use and the internals of
maintenance. Complying with the installation and maintenance information con-
tained in the present operating instructions will therefore considerably contribute
to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defec-
tive parts or replace the entire device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by willful
acts or negligence on the side of the manufacturer.
The warranty does not provide for any claims beyond those referred to above.
The warranty claim has to be evidenced by the purchaser in the form of the sub-
mission of the sales receipt. The present warranty commitment is valid in the
country in which the device was purchased.
Please note:
1.
Should your device fail to function properly, please verify first whether an
operating error or another cause is present which cannot be attributed to a defect
of the device.
2.
In case you have to take or send in your defective device for repair, please
be sure to enclose the following documents:
Sales receipt (sales slip).
A description of the occurring defect (a description as accurate as possible
will expedite the repair work).
3.
In case you have to take or send in your defective device for repair, please
remove any attached parts which do not belong to the original condition of the
device. If any attached parts of this kind should be missing upon the return of the
device, we shall not be liable for them.
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