28 TROUBLESHOOTING
Problem
Doors are opened often or for
long periods of time.
Unit is installed in a hot
location.
A large amount of food or
Refrigerator
hot food was added to either
or Freezer
compartment.
section is too
warm.
Doors not closed correctly.
Temperature control is not set
correctly.
Defrost cycle has recently
completed.
Refrigerator
or Freezer
Incorrect temperature control
section is too
settings.
cold.
Condensation from food
Frost or ice
with a high water content
crystals form
has frozen inside of the food
on frozen
package.
food (inside
Food has been left in the
of sealed
package).
freezer for a long period of
time.
Frost or ice
Door is opened frequently or
crystals form
for long periods of time.
on frozen food
(outside of
package).
Door is not closing properly.
Possible Cause
Solutions
• When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
• The refrigerator should not be operated in
temperatures above 110 °F.
• Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
• See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
• If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize.
• During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed..
• If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature
to stabilize. Refer to the Control Panel for more
information.
• This is normal for food items with a high water
content.
• Do not store food items with high water content in
the freezer for a long period of time.
• When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
• Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.