Troubleshooting
Troubleshooting
Skilled persons will find the information on troubleshooting at www.geberit.com.
Malfunction
Water jet too weak
No water
Water does not stop running
Unwanted flow of water, either too
soon or delayed
Water drips from the tap
The LED in the IR sensor flashes
6 times after each use
The LED in the IR sensor flashes
continuously and the tap does not
work
The LED in the IR sensor does not
flash and the tap does not work
14
Possible cause
• Tap aerator dirty
• Basket filter blocked
• Pipe pressure too low
• Battery has reached the end of its
lifetime (battery-operated taps)
• Battery level is too low (generator-
operated taps)
• No pipe pressure
• Technical fault
• Technical fault
• IR window is scratched or dirty
• IR sensors are not optimally set for
their environment
• Technical fault
• Technical fault
• Battery is almost empty (battery-
operated taps)
• Battery level is low (generator-
operated taps)
• Battery has reached the end of its
lifetime (battery-operated taps)
• Battery level is too low (generator-
operated taps)
• Battery has reached the end of its
lifetime (battery-operated taps)
• Battery level is too low (generator-
operated taps)
Fault clearance
• Clean the tap aerator, see "Care and
maintenance"
• Clean the basket filter, see "Care and
maintenance"
• Call in a skilled person
• Call in a skilled person
• Call in a skilled person
• Call in a skilled person
• Close the water supply valve
(angle stop valve under the
washbasin), call in a skilled person
• Clean the IR window, see "Care and
maintenance"
• Call in a skilled person
• Call in a skilled person
• Close the water supply valve
(angle stop valve under the
washbasin), call in a skilled person
• Call in a skilled person
• Call in a skilled person
• Call in a skilled person