Product Specifications / Standards For Settling Consumer Disputes; On Our Service - Cuckoo CP-MN031 Manual Del Usuario

Product Specifications
Product Name
Model
Rated Voltage Do not use other than the following: U.S.: 120V / 60Hz; Europe: 220V / 50Hz; U.K.: 240V / 50Hz; China: 220V / 50Hz; and Vietnam: 220V / 60Hz.
Power Consumption
Filtration
Step 1
Filter
Step 2
specifications
Step 3
Filtration Capacity
Climate Class
Installation Area
Net Weight
Product Dimension
Rated Working Pressure
※ Specifications and other details (exterior, design, and specifications) in this User Manual may be subject to change without prior notice for product improvement.
※ As this equipment has undergone EMC registration for household purpose ("B" class), this product can be used in any area and designed to be used mainly in a household.
※ Manufacturer: CUCKOO HOMESYS Co., Ltd.
Dispute Solution for Consumers
If essential repair is required within 10 days from the date of purchase
If an important part requires repair within one month after the date of purchase
If a malfunction of
If an exchanged product requires essential repair within one month after the exchange
performance or
If a defect occurs
function has occurred
If the same defect has been repaired but the malfunction reoccurs (for the third time)
during normal use
If the product has been repaired four times due to malfunctions of several parts, but the malfunction reoccurs (for the fifth time)
(within the warranty
If the business operator has lost the product for which the consumer had requested for repair
period)
If repair is impossible because the parts for repair are not prepared
Damages that occur during a transport process or product installation when the customer has purchased the product
A malfunction on performance
If repair is possible
or function of the product due
to the consumer's intention or
If repair is impossible because the parts for repair are not prepared
mistake
■ If a malfunction has occurred by a natural disaster (fire, damage from sea wind, gas, earthquake, damage from storm and flood, etc.) ■ If it is needed to replace a consumable part which is normally worn out by use
■ If a malfunction has occurred due to a disorder in the used power supply or a defective connection device ■ If a malfunction has occurred not due to a defect of the product itself but due to an external cause
■ If a malfunction has occurred since a person who is not a service engineer of a CUCKOO agency or CUCKOO Customer Service Center has repaired or remodeled the product
•With regard to matters not specified above, the damages will be compensated in accordance with the standards for settling consumer disputes according to the Framework Act on Consumers.
•Customer Service : Visit http://www.cuckooworld.com •Device cleaning, adjustment, guidance for use, etc. are not a malfunction.

On Our Service

• Rights of our customers
Our customers have a precious right to receive a service for free for one year from the date of purchase when a malfunction has occurred during use of the product.
But, when a malfunction has occurred by the customer's negligence or natural disaster, the customer can only receive billed service even within the period for service for free.
• Responsibility for billed service (burden of expenses of the customer)
If a customer requests for a service and it comes under one of the following, the customer can only receive a billed service even within the period for service for free.
1) If a malfunction has occurred as foreign substances (water, beverage, coffee, toys, etc.) had been put into the product
2) If the product is damaged and a malfunction on the functions has occurred as the product had been dropped or due to an impact
3) If the exterior of the product is damaged and/or deformed by an organic solvent such as thinner and benzene
4) If a malfunction has occurred since a part or consumable, which are not a genuine CUCKOO ones, are used (adapter, filter, etc.). Purchase genuine CUCKOO parts and
consumables at a designated Customer Service Center .
5) If a malfunction has occurred since the wrong voltage had been supplied
6) If a component is lost or damaged since the customer had arbitrarily disassembled the product
7) If a malfunction has occurred since a person who is not a service engineer of a CUCKOO Customer Service Center has repaired or remodeled the product
8) If a malfunction has occurred by a natural disaster (lightning, fire, damage from storm and flood, gas, damage from sea wind, earthquake, etc.)
9) If a malfunction has occurred since the customer had not complied with the 'Warnings for Safe Use' in the User Manual (If you comply with the 'Warnings for Safe Use,' you can
use the product for a long time.)
10) If a malfunction has occurred because of any other mistake of the customer
CP-MN031W / CP-MN031BK
Electric Filtration & Adsorption
PRE CARBON 2.0(4Months)
Nano Positive Plus (12Months)
MINERALIZER Filtration(12Months)
For home / office use, and for indoor use
135(W) × 379(D) × 367(H)
1.5~6.9bar(0.15~0.69MPa)
Type of Consumer Damages
Water Treatment
CP-MN031 Series
11W / 0.09A
1,900L
N (Temperate)
Around 3.4Kg
Within the warranty period
Exchange of the product or refund of the purchase pri c e
Exchange of the product and repair for free
If an exchange is impossible Refund of the purchase price
Repair for free
Exchange of the product or
If repair is impossible
refund of the purchase
price
Exchange of the product
Billed repair
Payment of the amount for the billed
repair and exchange of the product
Billed repair
Compensation Details
After the warranty period
Refund of a sum calculated by adding 10% to an
amount obtained by depreciation for a fixed sum
Refund of a sum calculated by adding 5% to an
amount obtained by depreciation for a fixed sum
Billed repair
Payment of the amount for the billed repair and
exchange of the product by applying a depreciation
Billed repair
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