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TROUBLESHOOTING
If the machine Is not functioning correctly the following may be checked before calling the customer service
center.
PROBLEM
Gelato is not freezing
Compressor is loud and is making an unu-
sual noise
Paddle does not rotate
For more information please visit www.gelataio.delonghi.com and let us know your favorite recipes.
SOLUTION
If gelato is still in liquid form after about 20 minutes of the machine running,
check to make sure control is in the
are at refrigerator temperature (41°F/5°C) and machine was not laid on its side
or upside down prior to use.
Make sure gelato maker is on a flat surface. If gelato maker was transported
ensure that it is allowed to sit 1 hour before use.
Gelato may be too hard. Ensure that the paddle rotation mechanism is not
damaged by running the appliance without the paddle to see if it spins. If it
does not spin without the paddle, call customer service.
position. Ensure that ingredients
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