MP6025871-12C1 / A
Problem
The green light on the
transmitter does not
flash when you con-
nect it to the tester.
Your transmitter bat-
tery does not last for
six days.
Your transmitter has
lost connection with
your pump.
Likely Cause(s)
Your transmitter is low
on power.
Your transmitter is not
fully connected.
Your transmitter is not
fully charged when you
connect it to the sensor.
The transmitter and
pump frequently lose
wireless connection.
Your pump is out of
range.
There is RF interference
from other devices.
-13-
Resolution
1
Check the connection between the trans-
mitter and the tester. If the green light still
does not flash, proceed to step 2.
2
Fully charge the transmitter.
3
Test the transmitter with the tester again.
If you still do not see the green light flash,
call the 24 Hour HelpLine or your local
representative. It may be time to replace
your transmitter.
1
Fully charge the transmitter before con-
necting it to the sensor. If the transmitter
battery still does not last for six days, pro-
ceed to step 2.
2
Move away from any device that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 2.
3
Make sure your pump and your transmitter
are located on the same side of your body
to minimize any RF interference. If your
fully charged transmitter battery continues
to lose power before a full six days, call
the 24 Hour HelpLine or your local repre-
sentative. It may be time to replace your
transmitter.
1
Move away from any device that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 2. If
your transmitter is still not communicating
with your pump, proceed to step 2.
2
Make sure your pump and your transmitter
are located on the same side of your body
to minimize any RF interference. If your
transmitter is still not communicating with
your pump, call the 24 Hour HelpLine or
your local representative for assistance.