FAQ & TROUBLESHOOTING
How often do I need to change the
filters?
Purifier won't turn on.
14
That's easy! The purifier's replacement indicators will notify you when it is
time to replace the Carbon or HEPA filters, or the UV bulb.
Plan on replacing the Carbon every 3-4 months, HEPA every 12-15 months,
and UV bulb every 1-3 years.
Check that the power cord is connected securely to both the wall outlet and
the purifier. Check if there is a power outage in the outlet by trying a nearby
light or device, or by trying a working device in the same outlet.
Check that the HEPA filter is fitted properly into filter chamber.
Please contact us if you're still having a problem! (page 15)