IV. BEFORE CONTACTING SERVICE CENTRE
Problem
Possible cause
The scale is not turned on
The scale does
not work
The battery is worn out
You selected wrong unit of
measurement
Weight readings
are inaccurate
You did not follow the recom-
mended weighing procedure
The unit auto-
Auto Off feature activated
matically turns off
Bluetooth function on the mobile
device is disabled
The attempt of
synchronization
Ready for Sky app on the mobile
or transferring the
device is deactivated
data from the ap-
pliance to the
The Kitchen Scales and mobile
mobile device
device are far away from each
failed
other or there are strays for the
radio signal.
Note! In case any failure occur in the operation of the Ready for Sky app, it is not ob-
ligatory to apply to the service centre. Apply to REDMOND technical support service
and obtain the consultation of our specialists on error elimination and/or failure in
Ready for Sky operation. Your comments and suggestions concerning application op-
eration will be taken into account upon successive update. Contact data of user support
service of REDMOND appliances can be found in your country on the website www.
redmond.company. You may also obtain the help, filling the contact form provided on
the website.
In case you didn't manage to eliminate the defects, please, refer to the authorized
service centre.
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date
Solution
of purchase. If the appliance fails to operate properly within the warranty period and
is found to be defective in material or workmanship, we will repair or replace it. This
Switch on the appliance by pressing
warranty comes into force only in case the purchase date can be proved with an origi-
the
button
nal warranty service coupon containing a serial article number and accurate impress
Replace the battery following the
of the company of the seller. This limited warranty does not cover damage caused by
procedure outlined in "Before Operat-
the failure to use this product for its normal purpose or in accordance with the instruc-
ing" section
tions on the proper use and maintenance of the product, or any kind of repair works.
Do not try to disassemble the device and keep all package contents. This warranty does
Select the desired unit of measure-
not cover normal wear of the device and its parts (filters, bulbs, non-stick coating,
ment
sealing rings, etc.).
Always place the scale on a flat and
Service life and the applicable product warranty period start on the date of purchase
horizontal surface
or the date of manufacture (if the purchase date cannot be established).
The scale automatically turns itself off
You can determine manufacture date by the serial number on the identification label
after use in 5 minutes
on the housing of the device. The serial number consists of 13 digits. The 6th and 7th
digits of the serial number refer to the month, whereas the 8th digit refers to the year
Enable Bluetooth function on the mo-
bile device
of manufacture.
Service life of the product, established by the manufacturer is 3 years from the date of
Run the Ready for Sky app on the mo-
purchase, provided that the appliance is used and maintained in accordance with the
bile device
user manual and applicable technical standards.
Ensure the distance between devices
does not exceed 15 metres and there
are no strays for transmission of radio
signal.
Old appliances must not be disposed with other household waste but must be col-
lected separately. Municipal disposal of recyclable wastes is free of charge. The owners
of old appliances are required to bring it to a waste facility centre. With this little extra
effort, you can help to ensure that valuable raw materials are recycled and pollutants
are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU –
concerning used electrical and electronic appliances (waste electrical and elec-
tronic equipment WEEE).
SkyScales RS-741S-E
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the
applicable collection point for the recycling of electrical and electronic
equipment. Do not throw away the electronic waste to help protect the
environment.
GBR
7