Troubleshooting tips (Cont.) ... Before you call for service
Problem
Sometimes the oven
takes longer to preheat
to the same temperature
Display flashes
Unable to get the display
to show "SF"
Control signals after
entering cooking time or
start time
Oven racks are difficult
to slide
Drawer does not slide
smoothly or drags
Steam from the vent
Warming drawer will not
work
Excessive condensation
in the drawer
Food dries out in the
warming drawer
Water remaining on
oven floor after Steam
Clean cycle
Oven will not steam
clean
Oven will not work
remotely (on some
models)
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Possible Cause
Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Power failure.
Oven control pads were not
touched properly.
You forgot to enter a bake
temperature or cleaning time.
The shiny, silver-colored
racks were cleaned in a self-
clean cycle.
The drawer is out of
alignment.
Drawer is over-loaded or load
is unbalanced.
When using the ovens, it is
normal to see steam coming
out of the oven vents. As the
number of racks or amount of
food being cooked increases,
the amount of visible steam
will increase.
A fuse in your home may be
blown or the circuit breaker
tripped.
Controls improperly set.
Liquid in drawer.
Uncovered foods.
Temperature setting too high.
Moisture escaping.
Drawer not fully closed.
This is normal.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Router issues, no wireless
signal, etc.
Oven is not connected.
What To Do
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake).
Reset the clock.
The BROIL HI/LO and BAKE pads must be touched at the
same time and held for 3 seconds.
Touch the BAKE pad and desired temperature or the SELF
CLEAN pad and desired clean time.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do
not spray with Pam
®
or other lubricant sprays.
Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
This is normal.
Replace the fuse or reset the circuit breaker.
Remove liquid.
Cover food with lid or aluminum foil.
Reduce temperature setting.
Cover food with lid or aluminum foil.
Push drawer in until latch engages.
Remove any remaining water with a dry cloth or sponge.
Allow the oven to cool to room temperature and reset the
controls.
Make sure you close the door to start steam clean cycle.
For assistance with oven wireless network connectivity,
please call 1-800-220-6899.
49-80763