english
(petrol- or alcohol-based).
Do not immerse the appliance in water or store it outdoors.
Do not use the appliance:
- if it has been dropped and shows signs of damage or functions abnormally.
- if the supply cord is defective
In this case do not open the appliance and call our helpline (overleaf).
Repairs should only be carried out by specialists using original replacement parts. It is
dangerous to try to repair an appliance by yourself.
Vacuum cleaner supply cords and winding systems must, in all cases, be replaced by our
approved Service Centre.
In accordance with current regulations, before disposing of an appliance no longer needed,
the appliance should be made non-operational (by unplugging it and cutting off the electricity
supply cord).
This product has been designed for domestic use only. Any professional use, inappropriate
use or failure to comply with the instructions, the manufacturer accepts no responsibillity and
the guarantee will not apply.
For your safety, this appliance complies with the safety regulations and directives in effect at
the time of manufacture.
WHAT TO DO IF ...
As soon as your vacuum cleaner starts to malfunction, and before performing any checks,
stop the appliance by pressing the Start/Stop button and unplug it.
Your appliance does not start
• The appliance is not plugged in.
Check that the appliance has not been unplugged, and plug it back in if necessary.
Your appliance performs poorly, makes some noise, whistles and stops.
• The hose or tool is partially blocked.
Unblock the hose or tool.
• The dustbag is full or saturated.
Change or empty the dustbag.
• The antibacteria HEPA filter, the antibacteria microactive filter, or foam filter motor
protection is saturated.
Change the filter or clean the foam filter motor protection.
• The cover is not properly closed.
Check that the bag compartment seal is properly in place. Check the position of the bag on
its support. Check the position of the bag support.
• The 3 position suction
regulator*
or the mechanical suction
regulator*
is open.
Close it.
• The electronic control is in the Soft position.
Set the control to the High position unless you are vacuuming delicate fabrics.
• If the suction is too powerful.
Open the 3 position control or the mechanical regulator position.
Your vacuum cleaner stops while vacuuming
• The safety thermostat has tripped.
Check that nothing is blocking the tool, hose or spiral separator, and that the filter is not
clogged. Allow the appliance to cool down for approximately 30 minutes before switching
on again.
The power cord does not fully retract.
• The cord slows down as it is retracted.
Pull out the cord until completely extended and press on the cord rewind command.
If the problem persists, send the appliance to your nearest Rowenta Approved Service
Centre
HELPLINE: If you have any product problems or queries, please contact our Customer
Relations Team first for expert help and advice:
0845 602 1454 - UK / (01) 4751947 - Ireland
or consult our website - www.rowenta.co.uk
*
depending on model
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