Troubleshooting
If you experience a problem with the unit, please take a moment
to review the following information before requesting service .
Moreover, the problem might be caused by something other than
this unit . Please also check the operation of the connected units .
If this product still does not operate correctly, contact the retailer
where you purchased it .
General
The unit does not turn on.
e Insert the power plug into an outlet .
e Check the connection of the power cord to this unit .
The unit automatically turns off.
e This is because the automatic power saving function turned it
off .
Press the POWER button on the main unit to turn it on .
Change the automatic power saving setting if necessary (page
26) .
Remote control does not work.
e Turn the main unit on (page 16) .
e If the batteries are exhausted, replace both of them with new
ones (page 13) .
e The remote control will not work if there is an obstruction
between it and the main unit . Point the remote control at the
front panel of the unit from a distance of less than about 7 m
(23 ft) (page 13) .
A television or other device is operating improperly.
e The use of this unit's remote control might cause some tele-
visions with wireless remote control functions to operate
incorrectly .
Cannot play back a CD or Super Audio CD.
e Press the MODE button repeatedly to select "CD/SACD" (page
23) .
e Load the disc correctly . If the disc is upside down, reload it with
the labeled side up .
e If the disc is dirty, wipe it clean (page 8) .
e If condensation has occurred inside this unit, turn it on and
leave it for 1–2 hours (page 28) .
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding . After pressing a button, wait momentarily for
the unit to respond .
There is noise.
e Place the unit as far away as possible from TVs and other
devices that have strong magnetism .
No sound is output from the speakers. The sound is distorted.
e Check the connections with the amp and the speakers (page
10) .
e Adjust the volume of the amplifier and other devices .
e If the disc is dirty, wipe it clean .
e Super Audio CD digital audio cannot be output from the digital
audio output (DIGITAL OUT) connectors .
e No sound is output when playback is paused . Press the play
(7) button to resume ordinary playback .
e Check the analog audio output setting (page 25) .
Digital recording is not possible on connected external
equipment.
e You cannot record the digital audio signal as is from a disc that
has such copy-protection .
Noticeable difference in volume between CDs and Super Audio
CDs.
e You might notice volume differences between ordinary CDs
and Super Audio CDs . This is the result of differences between
their data recording methods, mastering and authoring .
Clock sync
The CLOCK indicator does not stop blinking.
e Set CLK> to OFF when not using clock sync .
e A clock signal with which the unit cannot be synchronized
might be being input . Check the connection of the CLOCK
SYNC IN connector and the settings of the connected device .
A cyclical noise is being output.
e If a cyclical noise is being output when the unit is in clock sync
mode, the connected device might not also be in clock sync
mode . Check the connection of the CLOCK SYNC IN connector
and the clock sync setting of the connected device .
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