9. HANDLING AND GUARANTEE
Thank you very much for purchasing this GENIE product. Please note the following advice
whenever this machine does not function faultlessly, contrary to expectations.
The guarantee period amounts to 24 months from the date of purchase, provided that the
machine has been used appropriately. Please keep the proof-of-purchase voucher and
original packaging in a safe place. The warranty is only valid for defects in materials or
fabrication. However, it is invalid for damage that has occurred to breakable parts, e.g., on the
casing. Machines that have been damaged by inappropriate use externally are excluded
from being exchanged. A guarantee will expire whenever any repairs have been carried out
without the express consent of our customer service department.
Repairs under the guarantee can only be made when the proof-of-purchase voucher is
enclosed with the defective machine – please notify us about the return by telephone!
Only adequately pre-paid returns bearing the appropriate return number can be accepted.
Please give your name, address, post code, town and telephone number with the dialing
code. Please state the reason for your complaint too.
We regret any inconvenience caused
Our service hotline:
Tel. (++49) (0) 6122-7279891 ● Fax (++49) (0) 6122-705952 ●E-mail: hotline@genie-online.de
Please send all returns adequately pre-paid to the following address after notifying us about them
beforehand: Dieter Gerth GmbH, - Service - , Berta-Cramer-Ring 22, D-65205 Wiesbaden. Germany.
Guideline 2002/96/CE concerning the handling, collection, recycling and
disposal of electrical and electronic equipment and their components ('waste
electrical and electronic equipment', known as WEEE). The crossed symbol on a
rubbish container indicates that the machine or device is not allowed to be
disposed of but it must be handed over to a suitably equipped collection centre for proper
recycling or disposal.
This machine corresponds to the requirements according to EU Guideline
89/336/EWG entitled 'Electro-Magnetic Compatibility' 73/23/EWG entitled
'Low-Voltage Guidelines'.
Supply all packing materials of an environmentally sensitive disposal.
!
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