Customer Service - Dragon Touch BabyCare Manual Del Usuario

2. Alarm Icon
Camera is not added or camera and monitor are disconnected
Sound Alarm
Temperature Alarm
Note: A sound/temperature alarm can be temporarily turned off by pressing any botton
on the monitor.
FAQ
Q: Cannot connect the camera.
A: 1. Please ensure the camera is being charged.
2. Please ensure the camera and monitor are within 900 feet (at open area).
Q: The video is not clear.
A: Please move the camera closer to the monitor.
Q: The baby monitor has some noise.
A: The camera and tablet may be too close. Move them further apart.
Q: Can I use the 220V?
A: The working voltage of this baby monitor is 110-240V
Q: How long this monitor can standby?
A: After fully charged, the monitor can standy about 4 hours.
Q: Can I hear my baby's voice when turn off the screen?
A: Yes, please turn on the "Sound Detection" function and press
then you will hear your baby's voice and alarm once any abnormal sound or noise
happened.
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Q: The rechargeable battery will not charge or no charge light?
A: 1. The USB Output Adapter may not be properly connected.
2. Battery pack may not be properly connected inside the battery compartment.
3. Try using the other USB Power Cable included.
Q: Why is the video in black and white?
A: The Night Vision mode may be activated. The image of Night Vision is in black and
white. Move the camera to a brighter area.

CUSTOMER SERVICE

For any inquires, issues or comments concerning our products, please send E-mail to the
address below, and we will respond as soon as possible.
Warranty: 12-month limited warranty.
Tel: 1-888-811-1140, 9am-5pm EST, Monday-Friday (except holidays)
E-mail: cs@dragontouch.com
Official website: www.dragontouch.com
to turn off the screen,
Reconnect the wire tab of battery.
English
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