Led Diagnostics; Troubleshooting - Homeworks HQP7-RF-2 Instrucciones De Instalación

Step 5 — System Setup
Add the processor into the HomeWorks Designer software.
Note: Ensure you are using the latest version of the HomeWorks Designer software.

LED Diagnostics

Mode / Error
Normal Operation
Software Update
Error
Processor Identify

Troubleshooting

Symptom
Unit does not
power on
Unit cannot be
found in software
Unit does not
control
surrounding lights
For additional troubleshooting information, please see www.lutron.com/support
LED Pattern Description
Status LED blinks green every 10 seconds
Status LED blinks blue
Status LED remains solid red
Status LED blinks green rapidly
Probable Cause
A PoE switch is not being used or is not configured as a PoE switch
The other end of the Ethernet cable is not connected to a PoE switch
The Ethernet cable is not connected to the same LAN as the wired processor
Model is not supported (Athena / myRoom vs. HomeWorks)
Ethernet run is longer than the supported 328 ft (100 m) and a PoE extender
is needed
Lights are out of range of the wireless processor
Processor lost power / Ethernet wire run too long and PoE booster is required
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