TROUBLESHOOTING
Symptom:
Toy does not turn on
or does not respond
Toy makes strange sounds
or behaves erratically
Toy makes
improper responses
U. S./Canada Consumer Service Contact:
Please visit our U.S. Consumer Support Web site at:
http://www.leapfrog.com/support, or our Canada Consumer Support
Web site at: http://lfcanada.custhelp.com, 24 hours a day. You can
search for frequently asked questions, or submit a question to our
support staff via e-mail.
U.S./Canada Office:
Telephone: (800) 701-LEAP (5327)
Hours: Monday through Friday, 5:00 AM to 7:00 PM and
Saturday 7:00 AM to 4:00 PM, Pacific time.
U.K. Consumer Service Contact:
Please visit our U.K. Consumer Support Web site at:
http://leapfroguk.custhelp.com, 24 hours a day. You can search for
frequently asked questions, or submit a question to our support staff
via e-mail.
U.K. Office:
Telephone: 0800 169 5435
Hours: Monday through Friday, 9:00 AM to 5:00 PM.
Try This:
Try This:
• Make sure batteries are
correctly installed
• Make sure battery cover is
securely attached
• Remove batteries and put them
back in
• Clean battery contacts with
rubbing alcohol
• Install new batteries
• Install new batteries
• Clean battery contacts with
rubbing alcohol
• Install new batteries
• Clean battery contacts with
rubbing alcohol
Eire: 00 44 1702 200244