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Check volume level:
The volume of Sound Blaster FRee is at the appropriate level.
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Master volume and mute icon on the software is at the appropriate level.
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The appropriate channel(s) and output types on the Mixer settings interface is not 0.
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5. What are the types of microSD cards supported?
All microSD, microSDHC and microSDXC cards of up to 32GB in FAT16 or FAT32 format are supported
for audio playback.
6. Some of my music files on the microSD card cannot be played back.
Ensure that the media files being played back are in MP3, WAV or FLAC format.
For optimal playback, you are not advised to store more than 999 music files in each folder on your
microSD card. Reorganize files into different folders so that all your music files can be played back.
7. How can I reset the speaker to factory default settings?
Press and hold the Power and Phone/Bluetooth buttons for more than 2 seconds to reset speaker
settings to the initial settings. The speaker then shuts down and restarts automatically.
Additional Support
If you encounter any other issues or have any other enquiries about your Sound Blaster FRee or any
other Creative products, please visit our comprehensive knowledge base at support.creative.com or
www.soundblaster.com for additional information.
Troubleshooting and Support 21
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