Steelcase OLOGY Guía Rápida De Solución De Problemas De Referencia página 4

Error code displayed on digital display
Controller:
ERROR CODE
E01
INITIALIZE,
SYNCHRONIZE
E11
E23, E24, E25,
E35, E36, E37
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5/2020 © 2020 Steelcase Inc. All rights reserved. All specifications subject to change without notice.
Trademarks used herein are the property of Steelcase Inc. or of their respective owners.
Part No. 1397192001 Rev. A
POTENTIAL CAUSE
• Desk has an unknown position
• Desk has been unused for a
long period of time
• New Lifting Column was added
• New electronics were added/
replaced (e.g. Control Box,
Controller, Low-Voltage Cable)
• Lifting Column disconnected
• Lifting Column added or
replaced
• Disconnection
• Loose or faulty Low-Voltage
Cable
• Sensor inside Lifting Column is
sending errors
For a complete list of error codes, reference the
Troubleshooting Guide. Scan the QR code to review in
English, Spanish and French.
Para obtener una lista completa de códigos de error,
consulte la guía de solución de problemas. Escanee el
código QR para revisarlo en inglés, español y francés.
Pour obtenir une liste complète des codes d'erreur,
reportez-vous au guide de dépannage. Numérisez le
code QR pour voir des renseignements en anglais, en
espagnol et en français.
SOLUTION/TROUBLESHOOTING
1. Synchronize the desk. (Refer to page 03.)
1. Check Low-Voltage Cable connections for
damage to the cord or pins.
2. Synchronize the desk. (Refer to page 03.)
3. If steps 1-2 do not work, check individual
parts for function. (Refer to page 05.)
4. After replacing the Low-Voltage Cable(s) or
Lifting Column(s), synchronize the desk.
1. Check Low-Voltage Cable connections for
damage to the cord or pins.
2. Synchronize the desk. (Refer to page 03.)
3. If steps 1-2 do not work, check individual
parts for function. (Refer to page 05.)
4. After replacing the Low-Voltage Cable(s) or
Lifting Column(s), synchronize the desk.