TROUBLESHOOTING
PROBLEM
Low or high water
circulation.
Water flow is
uneven or
nonexistent and
makes noises.
Pump starts to
make noise.
Water starts to
foam.
Water flow is
uneven.
POSSIBLE CAUSE
Regulator dial is in
wrong position.
Impeller assembly
malfunctioning.
1. Not enough water.
2. Pump too close to
edge of base.
1. Not enough water.
2. Water quality.
1. Uneven water surface.
2. Base not level.
CORRECTIVE ACTION
Check and adjust the regulator dial or slide
on the front of the pump. Adjust the dial/slide
towards (+) to increase water flow or towards
(-) to decrease water flow.
Check the impeller assembly for wear.
Remove the front cover, regulator and
impeller plate. Clean the impeller assembly
and inspect for wear. If the rotor spins freely
from the magnetic body, the impeller
assembly is worn and needs to be replaced.
Contact customer service for replacement
parts.
1. Check the water level to ensure the pump
is completely submerged.
2. Move the pump away from the sides of the
basin or place a piece of foam or sponge
underneath the pump to isolate any
vibration.
1. Check the water level to ensure the pump
is completely submerged.
2. Add a few drops of anti-foaming water
treatment (not included).
1. Gently sweep across the water surface to
achieve even water flow across the face of
the fountain.
2. Ensure base is level. If not, shim the base
from the bottom until the top spillway is
level or has achieved even water flow all
around.
Lowes.com/gardentreasures
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