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VI. Disclaimer
1. The company shall not be liable for the after-sale return and replacement of the
product for any product damage or failure caused by forced disassembly or non-
machine operational malfunction, and the maintenance, parts replacement and
transportation expenses incurred shall be borne by the user.
2. Please use this product strictly following the instructions of the user manual. Any
violation of the instructions results in injury, disease or property loss of the user, will
not be borne by the company.
3. The company will not be responsible for after-sales maintenance of the non-
standard equipment, third-party parts or structures installed or attached by users on
the products which are not sold by the company. The company will not assume the
obligation of product return or replacement after sales due to damage or failure of
additional parts, and the maintenance, parts replacement and transportation expenses
arising will be borne by the user.
VII. After-sale Service
1. If the product fails in use, please contact our after-sales service as soon as possible
, so as not to delay your use and maintenance.
2. This product has 1-year whole machine tracking service from the date of purchase by
the customer. The company is responsible for product repair and replacement caused
by the equipment itself during normal use. Damage of equipment shell due to impact
or dissembling by user will not enjoy free maintenance.
3. If maintenance exceeds the warranty period, maintenance fee will be charged. (repair
fee + component fee)
4. For after-sale service, please visit our official website for instructions:
Address:
www.geneinno.com
or you could email us directly to our after-sale support:
Email:
support@geneinno.com
Please obtain the product ID number posted on the inner wall of battery compartment,
and provide it to our after-sales support staff.
We welcome your valuable comments on our product quality and after-sale service.
© 2018-2020 GENEINNO All Rights Reserved.
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