PROBLEM
The Sterilizer does not
turn ON.
The feeding bottles are
stained at the end of the
sanitation cycle.
Noise – Incomplete cycle.
The indicator light does not
come ON when you press
the 'CYCLE' button.
Rapid scale build-up.
12
trouble shooting and repair
POSSIBLE CAUSE
There is no power.
The ON/OFF switch
(located on the back of the appliance)
is in the "OFF" position.
The cord plug or the cord
connector has not been plugged in
correctly, or they are damaged.
Appliance was submerged in water.
There are scale deposits in the
appliance.
High mineral content in tap water.
Excessive scale deposits on heating
plate.
Use of tap water with high mineral
content, softened or treated water.
SOLUTION
Check that there is power in the
electrical outlet.
Move the switch to ON position.
Check that the plug and connector
have been plugged in correctly, and
that they are in good condition.
Should the product still not work,
contact Customer Service.
Discard unit.
The Sterilizer needs to be descaled.
See "Care and Maintenance"
section for more details.
Use distilled water.
The Sterilizer needs to be descaled.
See "Care and Maintenance"
section for more details.
Power OFF the appliance by
pressing the ON/OFF switch
(located on the back of the
appliance). Unplug the cord from
the wall outlet and allow the
Sterilizer to cool completely. Plug
the cord into the wall outlet and
power ON the appliance by
pressing the ON/OFF switch. Press
the "CYCLE" button (located on the
front of the appliance).
Should the product still not work,
contact Customer service.
Use distilled water.
The Sterilizer needs to be descaled.
See "Care and Maintenance"
section for more details.