SYMPTOM
Google Assistant
doesn't respond
Change Google
Assistant personal
result settings
Tr ou BL e s H o oTi n G
SOLUTION
Make sure the Microphone off light isn't glowing red. To turn on the
microphone, see page 30.
Make sure Google Assistant has been set up using the Bose Music
app (see page 28).
NOTE: The soundbar must be set up and connected to your Wi-Fi
network using the Bose Music app. Connect your mobile
device to Wi-Fi.
Connect your mobile device to Wi-Fi.
Make sure you're in a country where Google Assistant is available.
Make sure you are using the most up-to-date version of the Google
Assistant app.
Make sure the wake word is enabled (see page 29).
Make sure your mobile device is compatible.
Remove Google Assistant from the soundbar using the Bose Music
app. Add Google Assistant again.
Choose Pandora or Spotify as your default audio service
(see page 31).
Make sure you use the same audio service account on the Bose Music
app and Google Assistant app.
Google Assistant may not support your request. New features are
added periodically.
For additional support, visit:
https://support.google.com/assistant
https://support.google.com/assistant
To turn off personal results or change the account for personal
results, use the Settings menu in the Google Assistant app.
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