Charge Smart Lock Touch & Wi-Fi
To charge Smart Lock Touch & Wi-Fi:
1. Take the battery out.
2. Plug one end of a micro USB cable into the micro USB port of the battery and the
other end to a charger. The red LED indicator will light up.
3. After the battery is fully charged, the blue LED indicator will light up.
Restart Smart Lock Touch & Wi-Fi
Press the Reboot button on the bottom to restart the Smart Lock Touch & Wi-Fi. The
system will reboot.
SPECIFICATIONS
Chipset: Realtek lower-power SOC BLE; BT 5.0;
Maximum access code: 100
Maximum fingerprint inputs: 50
Hardware encryption: ECC asymmetric encryption chip
Software encryption: AES 128
Waterproof: IP65 (Exterior Assembly)
Numeric keypad: touchscreen keypad
Lock material: zinc alloy
Battery capacity: 10,000mAh
Battery life: 365 days (if open and close the door for 10 times per day)
Times to unlock and lock: 250,000 times (mechanical)
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TROUBLESHOOTING
1. How can I unlock the door if the Smart Lock Touch & Wi-Fi doesn't work?
①
Press the Reboot button on the bottom to restart the Smart Lock Touch & Wi-Fi.
②
Use the provided key to unlock.
2. How can I unlock the door if the Smart Lock Touch & Wi-Fi's battery runs low?
①
Follow the steps mentioned in the "Charge Smart Lock Touch & Wi-Fi" section
to charge the battery.
②
After the battery is fully charged, insert it into the battery compartment.
③
Use the fingerprint scanner or access code to unlock.
3. How to delete the registered fingerprint and access code?
Open your eufy Security app, and repeat steps mentioned in "Pair Your Phone with the
Smart Lock Touch & Wi-Fi" to pair. Then you can delete the registered fingerprints and
access code.
4. The Smart Lock Touch & Wi-Fi ringtone is too loud.
Open the eufy Security app and pair your phone with your Smart Lock Touch & Wi-Fi.
You can set the ringtone volume on the eufy Security app.
5. Why the Smart Lock Touch & Wi-Fi's battery drains so quickly?
•
Make sure you use the standard battery.
•
Check whether the Smart Lock Touch & Wi-Fi is installed properly.
•
Check whether the Smart Lock Touch & Wi-Fi can be locked or unlocked
smoothly using the thumbturn; If not, detach and install the Smart Lock Touch &
Wi-Fi again.
•
Check whether water spills in the Interior Assembly. Exposure to water will drain
the battery quickly.
•
Contact Customer Service for technical support via eufy Security app or email.
For troubleshooting, check the installation video and instructions. Or you can contact
Customer Service staff for technical support via via the eufy Security app or email.
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