Troubleshooting - Viqua H El Manual Del Propietario

Section 6

Troubleshooting

Symptom
No power
GFCI or breaker repeatedly
trips
Leak at inlet or outlet
Leak detected from area of UV
chamber
Alarm
System is operating but water
tests reveal bacterial
contamination
Flow Meter Sensor red status
LED
6.1 LOW UV ALARMS (PRO and Plus Series Only)
Green
Normal
Operation
Address UVT
Issue
<75%
Green
Normal
Operation
Possible Cause
GFCI and/or breaker tripped
Controller fuse has blown
Transient voltage surge suppressor (TVSS) damaged
Controller damaged
Connection between lamp and lamp plug is wet
Short-circuit in the electrical assembly
Threaded pipe fittings are leaking
Condensation of moist air on cold chamber (slow
accumulation)
O-ring damaged, deteriorated or incorrectly installed
Lamp/sleeve assembly not properly installed (too tight or not
tight enough)
Refer to Section 5.1.
Equipment downstream of UV system is acting as a breeding
ground for pathogens
Pathogens are residing in the distribution lines post-UV
Recontamination from pipe dead-ends
Detect Flow Sensor not detecting flow
Flow Meter Sensor not functioning
Low UV
Alarms
UV Sensor
Yes
Is There a
LED Flashing
Flow Meter
Flow Meter LED
Amber
Red
Turn Off
Clean System
Water Supply
Run @
Power
75-100%
Reset
rated flow
UV Sensor
UV Sensor
Clean System
LED
LED
Red
Amber Green
Check
Clean UV Sensor
UVT
System LED
Green
Flow water
UVT
@ 70%
rated flow
>75%
Red
Sensor Check
Change
LED UVT
Sensor
Green
Run @
UVT
75-100%
>75%
rated flow
Change
Sensor
Sensor
LED
Red
Sensor
LED
Green
Change
Lamp
Change Lamp
Figure 4 Low UV Alarms (PRO and Plus Series Only)
Reset GFCI and/or breaker
Replace controller fuse - see Fuse Replacement section
(Refer
Replace TVSS
Replace controller and use a TVSS
Clean and dry lamp pins and lamp plug, check unit for leaks
or condensation
Replace controller
Clean threads, reseal with Teflon tape and retighten
Control humidity or relocate unit
Inspect and replace if deteriorated
Ensure nut is turned completely
Refer to
Ensure UV is the last piece of treatment equipment
Ensure all distribution lines have been disinfected with
chlorine. Refer to
Remove any pipe dead-ends and flush with chlorine. Refer to
Section
Increase Flow rate through meter
Flow Meter requires maintenance or replacement
No
Clean System
Run System
Dry
Green
Change
Lamp
Red Green
Red
Change
UV Sensor
Sensor
LED
Green
Normal
Operation
Address UVT
Issue
<75%
Red
Possible Solution
Section 4.3).
Section 5.1.
Section 3.2.
3.2.
Red
Red
Sensor Change Sensor
LED Sensor LED
Green
Normal
Introduce Operation
Water
>75%
<75%
Red
Sensor
Check UVT
UVT
LED
Normal
Operation
Troubleshooting
Change
Lamp
Address UVT
Issue
16