TROUBLESHOOTING
You may try to solve the following simple problems by yourself. If the problem cannot be solved, please
contact the after-sales department.
Failed operation
Problem
Odor
Long-time operation
of the compressor
Light fails to get lit
Doors don't close
properly
Loud noise
Door seal fails to be
tight
Water pan overflows
Hot housing
Surface condensation
Abnormal noise
Check that the appliance is connected to power or that the plug
Solution
is in well contact
•
Check that the voltage is not to low
Check that there is no power failure or that partial circuits have
•
not tripped
•
Odorous foods shall be wrapped tightly
Check whether there is any rotten food
•
Clean the inside of the refrigerator
•
Long-time operation of the refrigerator is normal when the
•
ambient temperature is high
•
It is not suggested having too much food in the appliance at the
same time
•
Food shall be cooled before being put into the appliance
The doors shall not be opened to frequently
•
Check whether the refrigerator is connected to power and
•
whether the illuminating light is damaged
•
Have the light replaced by a specialist
Check whether the door is stuck by food packages
•
Check whether the refrigerator is tilted
•
Check whether the refrigerator is placed stably
•
Check whether accessories are placed in the proper location
•
Remove foreign matters on the door seal
•
Heat the door seal and then cool it for restoration
•
Too much food is stored, or the stored food contains too much
•
water, resulting in heavy defrosting
•
The doors are not closed properly
Heat dissipating of the built-in condenser via housing is normal
•
If the compressor shuts down, provide ventilation to facilitate
•
heat dissipation
•
Condensation on the exterior surface and door seals of the
refrigerator is normal when the ambient humidity is too high.
•
Wipe the condensation with a towel
Buzz: the compressor may buzz during operation, particularly
upon start and stop. This is normal
•
Creak: refrigerant flowing inside the appliance may produce
creak. This is normal
•
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