Troubleshooting
Problem
Cause
No image on the TV
TV or VCR/DVD player is not
set to the proper input
Batteries in the base are weak
or exhausted
Base timed out (sleep mode
and power L.E.D. is still on)
Base shut down (power L.E.D.
is off)
No wireless connection between
the base unit and the remote
Music does not play
Music is paused on base
Images on TV look grainy or
Batteries in the base are weak
lose colour
or exhausted
Images on TV look dark
Poor lighting
MP3 or CD player music
Internal music not paused
is not playing
External music input cord
not inserted
Wireless remote is
Batteries in the remote are
not responding
weak or exhausted
Toy is being used in room with
bright sunlight
All manuals and user guides at all-guides.com
Solution
Change the TV or VCR/DVD player's mode to
INPUT or VIDEO IN.
Press the channel down button on your TV or
VCR/DVD player to change to a channel below
channel 2.
Consult your TV or VCR/DVD player's
instruction manual.
Replace the batteries in the base with four, new
"AA" (LR6) alkaline batteries.
The base times out (sleep mode) after 10 minutes
of inactivity. Press any button to turn it back on.
The base will shut off after it has been in sleep
mode for five minutes. Press the power button
to turn the base OFF; press it again to turn the
base back ON.
Make sure you have a clear path between the
wireless remote and the base. Do not place the
base in a closed cabinet.
Press the play/pause button to turn the music
back on.
Replace the batteries in the base with four, new
"AA" (LR6) alkaline batteries.
Make sure the light source in the room is either
in front of or above the subject.
Press the green play/pause music button on
the base.
Make sure the external music input cord is
completely inserted into the headphone jack
on your MP3 or CD player.
Replace the batteries in the remote with three
"AAA" (LR03) alkaline batteries.
Dim the light in the room the toy is being used.
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Problem
Cause
Response on TV is
Interference from
intermittent/erratic
another infrared device
(ie.: remote control)
Batteries in the base are weak
or exhausted
Image is stretched or
TV aspect ratio
distorted on a wide
set incorrectly
screen TV
White
Red
Yellow
IMPORTANT! Your TV, VCR or DVD player must have audio and video input jacks. The input jacks may be on
the back of your TV, VCR or DVD player.
Solution
Do not use a remote control in the same room
when using this toy.
Replace the batteries in the base with four,
new "AA" (LR6) alkaline batteries.
This product is designed for use with a 4:3 aspect
ratio (display setting) and you should see black
bars on the sides of the image. For best picture,
do not use a 16:9 aspect ratio (stretched) wide
screen setting. For more information on changing
this setting, refer to your TV owner's manual.
INPUT
TV
AUDIO IN
LEFT
RIGHT
TV
OR
VIDEO IN
VCR
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