Troubleshooting Guide; Need More Help - RCA DRC99373E Manual De Instrucciones

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Maintenance
Cleaning the Disc
A defective or soiled disc inserted into the unit can cause sound to drop
out during playback.
Handle the disc by holding its inner and outer edges.
• Do NOT touch the surface of the unlabeled side of the disc.
• Do NOT stick paper or tape on the surface.
• Do NOT expose the disc to direct sunlight or excessive heat.
• Clean the disc before playback. Wipe the disc
from the center outward with a cleaning cloth.
• NEVER use solvents such as benzine or alcohol
to clean the disc.
• Do NOT use irregular shaped discs (example: heart shaped,
octagonal, etc.). They may cause malfunctions.
Cleaning the Unit
• Be sure to turn the unit off and disconnect the AC power adapter
before cleaning the unit.
• Wipe the unit with a dry soft cloth. If the surfaces are extremely
dirty, wipe clean with a cloth that has been dipped in a weak soap-
and-water solution and wrung out thoroughly, then wipe with a dry
cloth.
• Never use alcohol, benzine, thinner, cleaning fluid or other
chemicals. Do NOT use compressed air to remove dust.
Important Note
• Before transporting the unit, remove the disc from the disc
compartment.
All manuals and user guides at all-guides.com
No power.
• Ensure the AC power adapter is connected.
• The unit is not turned on.
No sound or only a very low-level sound is heard.
• The volume control is located on the side of the unit – please try
• The system is in pause mode. Press the
• The unit is in fast-forward or fast-reverse mode. Press the
• Make sure the AUDIO/VIDEO output connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• The unit is too hot; shut off the unit for 30 minutes to cool it down.
No picture.
• The region number of the disc doesn't match the region number of
The picture is not clear.
• Clean the disc.
• The disc is scratched.
Severe hum or noise is heard.
• The plugs and jacks are dirty. Wipe them with a cloth slightly
• Clean the disc.
The disc does not play.
• There is no disc inside ("No Disc" appears on the screen).
• Insert the disc correctly with the playback side facing down.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc region
• Condensation may have formed inside the unit due to a sudden

Troubleshooting Guide

adjusting this.
normal play mode.
to return to normal play mode.
this unit.
moistened with alcohol.
number are incompatible.
change in temperature. Wait about an hour for it to clear and try
again.

Need More Help?

Please visit online help at
http://www.RCAav.com
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