Common Problems - Boya K-buds Manual Del Usuario

④ Do not wipe the product with oil or other volatile liquids.
⑤ Do not use the earbuds for too long, as this can cause hearing
damage.
⑥ Only use original charging cables, such as:
Type-C (1-2A) adapter cable, Car charging (1-2A) adapter cable.
⑦ Please only use the original mobile phone charging cable or the
USB port on a computer.
The earbuds do not support adapters with an output current over 2A,
as it may cause damage to the product.
Contact Us
① Contact Number: 4006131096
② Official website: www.jiayz.com
③ Address: Building A16, Silicon Valley Power Intelligent Terminal
Industrial Park, Guanlan Dafu Industrial District, Shenzhen

Common Problems

Q: The earbuds will not turn on automatically
A: ① Check if the charging case has power.
② Check if the earbuds have low battery.
③ Check if the earbuds can be turned on manually.
Q: Bluetooth signal is not stable?
A: ① Check if there's nearby electromagnetic interference.
② Check if the earbuds are too far from the device.
③ Restart the phone, as the mobile phone signal may be unstable.
④ Restart the Wi-Fi and try again.
Q: How do I know if the earbuds are fully charged?
A: ① The charging time for the earbuds is approximately 1 hour.
② When fully charged, the earbuds' blue light will be steady for 7s
and then turn off.
Q: The earbuds will not charge?
A: ① Make sure the earbuds' charging contacts are clean.