First try the solutions suggested here or visit our website at www.jennair.custhelp.com.
If you experience
Ice and Water (cont.)
Crushed or cubed ice
misses the glass when
dispensing ice.
Water from the dispenser
is warm.
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for "Refrigerator Leveling and Door Closing."
If you experience
The doors will not close
completely.
The doors are difficult
to open.
The doors appear to be
uneven.
The refrigerator is
unsteady or it rolls
forward when opening
and closing doors.
TROUBLESHOOTING
Possible Causes
The glass is not held close enough to
where the ice exits the chute.
Water from the dispenser is chilled to
50°F (10°C).
The refrigerator has just been
installed.
A large amount of water was recently
dispensed.
Water has not been recently
dispensed.
The refrigerator is not connected to
a cold water pipe.
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Possible Causes
The door is blocked open.
A bin or shelf is in the way.
Recently installed
The door gaskets are dirty or sticky.
The doors need to be aligned or the
refrigerator needs to be leveled.
The refrigerator brake feet are not
snug against the floor.
Hold the glass close to where the ice exits the chute.
This is normal.
Allow 24 hours after installation for the water supply to cool
completely.
Allow 3 hours for the water supply to cool completely.
The first glass of water may not be cool. Discard the first glass
of water dispensed.
Make sure the refrigerator is connected to a cold water pipe.
See the "Water Supply Requirements" section.
WARNING
Explosion Hazard
Move food packages away from door.
Push bin or shelf back into the correct position.
Remove all packaging materials.
Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
See the "Refrigerator Leveling and Door Closing" section.
Remove the base grille. Turn both brake feet (1 on each side)
clockwise, the same amount, until they are snug against the floor.
See the "Refrigerator Leveling and Door Closing" section.
Solution
Solution
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