Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped? Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Control(s) on? Make sure the refrigerator control is on. See
"Using the Control(s)."
Is the refrigerator defrosting? Recheck to see whether the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even longer
if the room is warm, a large food load is added, the door is opened
often, or if the door has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
Pulsating - fans/compressor adjusting to optimize performance.
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TROUBLESHOOTING
Refrigerator Operation
Hissing/Rattling - flow of refrigerant, movement of water lines,
or from items placed on top of the refrigerator.
Popping - contraction/expansion of inside walls, especially
during initial cool-down.
Water running/dripping/sizzling - may be heard when ice
melts during defrosting and water runs into the drain pan.
Water dripping onto the piping can be heard for a few minutes
after the refrigerator stops running.
Soft murmur/buzzing - the fan and air moving.
Beeping - Door Ajar alarm (on some models) - If the door(s) are
left open for more than 2 minutes, the Door Ajar alarm will start
beeping and will continue to beep until the door(s) are closed.
The door will not close completely
Door blocked open? Move food packages away from door.
Bin or shelf in the way? Push bin or shelf back in the correct
position.
Crisper cover in the way? Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
Does the refrigerator wobble or seem unstable? Level the
refrigerator. See "Adjust the Doors."
Were the doors removed during product installation and not
properly replaced? Remove and replace the doors according to
"Refrigerator Doors," or call a qualified service technician.
The door is difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
The lights do not work
Is a light bulb loose in the socket or burned out? See "Changing
the Light Bulbs."