Troubleshooting - SUNVILLA 1476140 Instrucciones De Ensamblado, Uso Y Cuidado

Troubleshooting

Symptom Possible Causes
No LP in tank, or NG main
A.
not turned on.
B. Plugged burner orifice.
1. Fire won't light
C.
Battery needs replacing
Manual shutoff valve (on / off
control knob) open or not in-
A.
Low flames or
2. stalled between LP tank and
won't stay lit
appliance.
This is a result of normal
operation and flames will begin
A.
to yellow as unit is allowed to
burn for 16-20 minutes.
Blue flames
3.
Improper air / fuel mixture
B.
related to air shutter position.
Noise is caused by metal
expanding and contracting as
it heats up and cools down,
similar to the sound produces
A.
Metallic noise
4. by a furnace or heating duct.
This noise does not affect the
operation or longevity of the
Decorative Beads Heat and / or abrupt
A.
5.
cracking or temperature changes.
splitting
Corrective Actions
Check the LP (propane) tank. You may be
out of gas. Or check Natural Gas valve at
main.
.
Check the burner orifice for stoppage.
Remove stoppage.
Make sure there is a clicking sound
when you press the igniter button. If
no clicking sound, make sure you installed
the battery correctly, with the negative side
going into battery compartment first. Still
not working, replace with a brand new AAA
1.5 V battery. If unit still does not operate it
may require cleaning or replacement, call
our USA Customer Service Hotline at 1-88
8-690-9800 for assistance.
Close LP tank and manual shutoff valves.
Open LP tank valve first, then the manual
shufoff valve.
Do nothing.
Close air shutoff. (for LP, leave1/4" open,
natural gas 1/16" open)
Do nothing.
This is a property of glass and may
happen occasionally. Do nothing. This is
completely normal.
Maintenance and Service Tasks
Inspect
Remove decorative glass and examine burner.
Vacuum and wipe out as needed. Use caution
1.
Burner
when cleaning these areas.
Assembly
Inspect for warping and corrosion. Repair as
2.
necessary.
Check the hose connecting the LP gas cylinder to
3.
ensure it is not damaged. Replace as necessary.
4. Verify air shuter area is clean.
Verify all gas connections are tight and leak-free.
1.
Clean burner top, inspect for plugged ports,
2.
corrosion, or deterioration. Replace burner if
Burner
necessary.
Ignition and
Inspect for flame problems.
3.
Operation
Verify air shuter is clear of dust and debris and is
4.
in correct position for the gas type being used.
Inspect orifice for soot, dirt, or corrosion.
5.
Verify manifold and inlet pressures. Adjust
6.
regulator as required.
The gas hose with regulator supplied with
Gas Hose
appliance must be used for LP installtions.
1.
with Regulator
The replacement bust be those specified by the
appliance manufacturer.
Before returning to your retailer, call our USA Customer Service
1-888-690-9800
Department at
8:30 a.m. - 5:00 p.m. PT / 11:30 a.m. - 8:00 p.m. ET, Monday - Friday.
English and Spanish.
Before Storing
1. Turn LP gas tank valve to "CLOSED".
2. Turn control knob to the "OFF" position. Note: A "poof"
the last of the gas is burned.
3. Disconnect LP gas tank per "Disconnecting LP Gas Tank" section.
4. Clean all surfaces.
CAUTION: NEVER place cover on hot outdoor fireplace.
5. Lightly coat the burner with cooking oil to prevent excess rusting.
6. If storing the outdoor fireplace indoors, cover the outdoor fireplace and store
in a cool dry location away from children and pets.
7. If storing the outdoor fireplace outdoors, cover the outdoor fireplace with the
included cover for protection from the weather.
Inspect
or email us at cs@sunvillahome.com
sound is normal as
11/14
Made in China