If there is an obstacle between the
unit and the subwoofer, move or
remove it.
Locate the unit and the subwoofer as
close as possible.
Switch the wireless LAN frequency of
any nearby Wi-Fi router or PC to
5 GHz range.
Switch the network connection of the
TV or Blu-ray Disc Player from
wireless to wired.
Wireless Surround
No sound or only very low-level
sound is heard from the wireless
speaker.
Depending on the input signal, a
surround effect with presence may
not be obtained. Depending on the
program or disc, audio signals for the
surround channels are output at a
very low level.
When you play content compatible
with copyright protection technology
(HDCP, SCMS-T, etc.), it may not be
output from the system.
Check the surround speakers
connection on [Wireless Surround
Settings] - [Surround Speaker
Connection Check].
Adjust the volume level of the
surround speakers on [Wireless
Surround Settings] - [Surround
Speaker Setting].
The sound is delayed behind the
picture.
When using the wireless surround
function, the sound may be delayed.
The system cannot connect to the
network.
The wireless LAN function is not
available when using the wireless
surround function. Connect to the
network via wired LAN.
The wireless speakers cannot be
connected to the system.
Update the software version of the
system and wireless speakers to the
latest version.
Remote Control
The remote control of this system
does not function.
Point the remote control at the
remote control sensor on the unit
(page 8).
Remove any obstacles in the path
between the remote control and the
system.
Replace both batteries in the remote
control with new ones, if they are
weak.
Make sure you are pressing the
correct button on the remote control.
Others
The Control for HDMI function does
not work properly.
Check the connection with the
system (refer to the supplied Startup
Guide).
Enable the Control for HDMI function
on the TV. For details, refer to the
operating instructions of your TV.
Wait a while, and then try again. If
you unplug the system, it will take a
while before operations can be made.
Wait for 15 seconds or longer, and
then try again.
Make sure the devices connected to
the system support the Control for
HDMI function.
Enable the Control for HDMI function
on the devices connected to the
system. For details, refer to the
operating instructions of your device.
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