Problem
Cause
The oven stops while
The user has opened the
in operation.
door to turn food over.
The power turns off
The oven has been
during operation.
cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not enough
ventilation space around
the oven.
Several appliances or
devices are plugged into
the same outlet.
There is no power to
Power is not supplied.
the oven.
Action
After turning over the food,
press the START button
again to start operation.
After the oven has cooked
for an extended period of
time, let the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Unplug all other appliances
or devices from the outlet.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Problem
Cause
There is a popping
Cooking food in a sealed
sound during
container or using a
operation, and the
container with a a tight
oven doesn't work.
lid.
The oven exterior
There is not enough
gets too hot during
ventilation space around
operation.
the oven.
Objects are on top of the
oven.
The door cannot be
Food residue is stuck
opened properly.
between the door and
oven interior.
The oven does not
The oven may not work
heat.
if too much food is being
cooked or improper
cookware is being used.
Action
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking food
can cause the containers to
burst or the lids to pop off.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Remove all objects on the
top of the oven.
Clean the oven the door.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated, reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.
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