Sony Caller ID SPP-A700 Manual De Instrucciones página 44

Troubleshooting (continued)
Symptom
The handset doesn't ring when
calling from the base unit.
You can't hear anything from
the speaker.
No time stamp is heard.
You can't record the greeting
properly.
The phone does not record
messages
The phone doesn't accept your
security code.
You hear error beeps when you
enter your security code.
A long confirmation beep
doesn't sound when you enter
your security code.
The caller's name and/or
phone number does not appear
on the display.
The caller's name and/or
phone number does not appear
on the display during call
waiting.
EN
44
Additional Information
Remedy
• Set the RING ON/OFF switch to ON.
• Use the SPEAKER VOLUME control on the base unit
to increase the speaker volume.
• Make sure the day and time are set (page 23).
• The day and time may have been cleared due to a
power interruption. Set them again (page 23).
• Keep your message between two seconds and four
minutes.
• Make sure you speak about 12 inches (30 cm) away
from the microphone when recording.
• Check the answering mode. The phone cannot record
messages in ANN ONLY mode.
• Make sure that the memory is not full. When the
remaining recording area is less than one minute, the
phone switches to ANN ONLY mode automatically.
• The phone doesn't record a message that is shorter
than two seconds.
• Even if the message is longer than four minutes, the
phone only records up to four minutes.
• Make sure you call from a touch-tone phone.
• Make sure you entered your security code within two
seconds after you've entered (#).
• Make sure the security code is correct.
• Enter your security code while the greeting is being
played back.
• Make sure you are calling from a touch-tone phone.
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• The call is made through company which does not
offer Caller ID service. "OUT OF AREA" will appear
on the display.
• The call was "blocked." "PRIVATE" will appear on
the display.
• You answered the call while "**RINGING**"is
displayed. Be sure to answer after the Caller ID data is
displayed.
• Make sure you have subscribed to "Caller ID with call
waiting" service (see page 39).
• Make sure nobody is talking on another phone on the
same telephone line.