WARRANTIES - After-sales service
Swimming pool 510 - H120 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer's agreement
1) Pump : 2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner : 2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter : 2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer : 2 year warranty on the waterproof seals.
5) Wooden structure : 10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover incor-
rect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the planks
by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a product
which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Photograph of the damaged part or the problem in question
Shop :
City :
Contact department :
Direct tel :
Code
Ref.
Désignation
7514114
Sacrifice part 45 x 135 x 280 mm
PF
7514113
L-section finish 28 x 70 x 1260 mm
C
7514048
Console edging 45 x 230 x 170 mm
7514049
BWooden stop block for the skimmer flap 30 x 20 x170 mm
PL
7100201
Pair of rungs for wooden ladder H120/130 cm
ME
7100202
Wooden ladder steps 28 x 145 x 620 mm
T
7514052
Skimmer flap 28 x 145 x 600 mm
MGE
7514059
Pine edging 28 x 145 x 1943 mm ext.
MGI
7514058
Pine edging 28 x 145 x 1819 mm int.
MSD
7514056
Pine outer right skimmer edging 28 x 145 x 671 mm
MSG
7514057
Pine outer left skimmer edging 28 x 145 x 671 mm
M
7514108
Plank 45 x 145 x 2080 mm
MS
7514111
Upper plank 45 x 135 x 2080 mm
2MS
7514040
Upper 1/2 plank 45 x 67 x 2080 mm
2MI
7514042
Lower 1/2 plank 45 x 77 x 2080 mm
MSS
7514112
Upper skimmer plank 45 x 135 x 2080 mm
MIS
7514110
Lower skimmer plank 45 x 145 x 2080 mm
MR
7514078
Water jet plank 45 x 145 x 2080 mm
7514149
Sandbag (25 Kg)
R
7514016
Hung 2.06 ml hanging rails
7514750
3-step stainless steel ladder
PR
7514097
Post 45 x 135 x 1275 mm
Poolmax pump
Filtration
Flexible pipe, 8m
Protection felt
S
Skimmer, large
JM
Anodised aluminium joint
Protective felt for wall
NOTICE 510 - H120-2018/1.indd 9
- Warranty filled out correctly.
- Reference number of the faulty part.
Client :
Address :
City :
Tel :
Qty
Qty
Hardware kit
7514755
parcel
ASS
2
Code
Ref.
BREAKDOWN OF THE HARDWARE KIT
16
A3
7514638
Console + reinforcer bag
16
C3
7514616
Hung rails bag
2
DMI
7514553
Edging screw bag
1
DMP1
7514617
Edging screw bag
4
E
7514145
Skimmer flap bag
1
G
7514146
Wooden ladder + finishing profile bag
7
F
7514620
Aluminium edging joint bag
8
1
1
58
3
4
4
1
1
1
2
8
1
8
1
1
1
2
1
8
1
PR
8
II / 18-1
7514151
Blue 75/100 liner 510 - H120 cm
1
Qté
Qté
parcel
ASS
7504202
Beige 75/100 liner 510 - H120 cm
2
1
7514911
Grey 75/100 liner 510 - H120 cm
1
1
1
1
1
PL
1
or
1
or
1
T
08.01.18 09:42