TROUBLESHOOTING
PROBLEM
SMELL OF GAS
Leak detected at cylinder,
regulator or other connection.
Flames Beneath Control Panel
(Flashback Fire)
Flickering Burner Flame
or
Low Temperatures on HIGH
Setting
Burner Not Lighting
Ignitor Not Working
Decreasing Heat, "Popping
Sound"
Hot spots on Cooking Surface
"Flare-ups" or Grease Fires
Regulator Humming Noise
Yellow Flame
Inside of Lid Appears to be
Peeling
Cooking Grids Rusting
If troubleshooting fails to solve any of these or any other issues, please visit www.omcbbq.com for more information including troubleshooting
videos, tricks and tips or call customer service at 1-800-265-2150
POSSIBLE CAUSE
SHUT OFF LP CYLINDER VALVE AT ONCE.
DO NOT USE THE APPLIANCE UNTIL LEAK IS SEALED.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Venturi blocked.
1. Excess flow safety device has been activated in
connection between cylinder and barbecue.
1. Out of LP Gas.
2. Ignitor issue.
3. Excess flow safety device has been activated.
4. Regulator is not fully connected to the cylinder valve.
5. A leak in the system causing the excess flow device
to activate.
6. Venturi blocked or misaligned with valve orifice.
7. Orifice(s) blocked.
8. Hose is twisted.
1. Ignitor battery is dead
2. Ignitor wire(s) not connected
3. Electrode misaligned on burner
4. Ignitor malfunction
1. Out of LP Gas.
2. Venturi blocked.
1. Venturi blocked
2. Debris buildup on Flav-R-Wave
1. Excessive grease buildup on vaporizer or in gas grill
cookbox
2. Excessive heat.
1. Cylinder valve opened too quickly.
1. Some yellow flame is normal. If it is excessive, the
venturi may be blocked.
2. Burner ports blocked.
1. This is a build-up of grease. The inside of lid is not
painted and cannot peel.
1. Porcelain enamel has been chipped
CORRECTIVE ACTION
1. Tighten fitting and "Leak Test." (page 5)
2. See authorized service center.
1. Remove burner and clean venturi. See "Venturi Tubes"
(page 6)
1. Turn LP cylinder valve off then turn all burners to OFF
position. Disconnect the regulator from the cylinder. Wait
two minutes. Re-attach regulator to the cylinder. Open the
cylinder valve slowly. Wait one minute. Light grill as per
"Lighting" (page 7)
1. Refill LP Gas Cylinder.
2. Try manually lighting burner with a match. See "Lighting"
(page 7). If burner lights successfully, it is an ignitor issue.
See "Ignitor not Working" below
3. Follow "Flickering Flame or Low Temperatures on HIGH
setting" solution above.
4. Tighten the regulator hand wheel.
5. Leak test connections to determine loose fitting. Tighten
fitting. Leak test system.
6. Remove burner, clean venturi and realign with valve
orifice. See page 6 for assistance.
7. Remove burner, clean orifices with a pin or fine wire. Do
not drill orifices.
8. Straighten hose. Keep away from bottom casting.
1. Replace battery
2. Ensure main burner and side burner electrode wires are
all connected
3. Realign electrode and clear any surrounding debris from
area
4. See "Lighting" procedure (page 7)
1. Refill LP Gas Cylinder.
2. Remove burner, clean venturi. See "Venturi Tubes" (page
6) for assistance.
1. Remove burner, clean venturi. See "Venturi Tubes" (page
6) for assistance.
2. Scrape off Flav-R-Wave and vacuum
1. Thoroughly scrape off Flav-R-Wave and inside of cookbox
then vacuum out debris
2. Turn burner controls to a lower setting
1. Open cylinder valve slowly.
1. Remove burner, clean venturi. See "Venturi Tubes" (page
6) for assistance.
2. Remove burner & clean with soft bristle brush
toothbrush).
1. Clean with stiff bristle brush or scraper.
1. See "Maintenance" (page 9) for help
10
(e.g.