Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem
persists, contact your dealer.
Problem
Pump does
not run
Pump stops after
starting
Diminished
flow rate or
no water flow
6
Possible Cause
Power is off
Power failure
Power cord is not
connected
Impeller is stuck
Pump is
overheating
Power/Current
overload
Intake is blocked/
Impeller needs cleaned
Impeller needs cleaned
Obstruction in pump
or piping
Low water level
Air-lock in the
impeller chamber
1-877-80-PONDS
www.atlanticwatergardens.com
Possible Solution
Turn power on
Check power supply or
contact local power company
Connect power cord
Remove debris/clean impeller
Submerge pump/Raise water level/
Allow pump to cool/Clean impeller
Check length/size of power cable.
Check or replace GFI
Remove debris from the pump
intake. Refer to page 5 for
cleaning instructions.
Refer to page 5 for cleaning instructions
Clear obstruction
Stop operation/Raise water level
Place pump in water. Turn the pump
ON/OFF intermittently 2 or 3 times.