Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory-specified replacement parts. Factory-specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
To locate factory-specified replacement parts in your area, call
your nearest designated service center.
Please record your model's information.
Whenever you call to request service on your appliance, you
need to know your complete model number and serial number.
Call Customer Service toll free: 1-877-465-3566
Our consultants provide assistance with:
Features and specifications on our appliances.
Installation information.
Use and maintenance procedures.
Repair parts sales.
Referrals to repair parts distributors and service companies.
Designated service technicians are trained to fulfill the
product warranty and provide after-warranty service,
anywhere in the United States.
For better safeguard your product,please log on
By registration, you will receive:
■
Recall Notifications
Proper registration will enable us to contact you in the unlikely
event of a product safety notification and,in the U.S.,
assist us in complying with the provisions of the Consumer
Product Safety Act.
■
Proof of Ownership
In the case of an insurance loss such as fire,flood or theft,
your registration will serve as your proof of purchase.
ASSISTANCE OR SERVICE
In the U.S.A.
PRODUCT REGISTRATION
http://www.hisense-usa.com/support/productReg.asp to registrate your product.
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You can find this information on the model and serial number
label. See "Electrical Requirements" for the location of the model
and serial number label.
Please record the model and serial number information below.
Also, record the purchase date of your appliance and the store's
name, address, and telephone number.
Model Number__________________________________________________
Serial Number__________________________________________________
Purchase Date__________________________________________________
Store Name ____________________________________________________
Store Address__________________________________________________
Store Phone____________________________________________________
Keep this book and the sales slip together for future reference.
For further assistance
If you need further assistance, you can write with any questions
or concerns to:
Hisense USA Corp.
Customer Service
7310 McGinnis Ferry Road
.
Suwanee, GA 30024
Please include a daytime phone number in your correspondence.
■
Quality Assurance
Return within ten days, the sooner we have your information,
the better we are able to help you.