60 TROUBLESHOOTING
Parts & Features
Problem
Food packages are blocking
the door open.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
Doors will not close
are out of position.
correctly or pop
The doors were removed
open.
during product installation and
not properly replaced.
Refrigerator is not leveled
properly.
The gaskets are dirty or sticky.
Doors are difficult
to open.
Door was recently closed.
Leveling legs are not adjusted
Refrigerator
properly.
wobbles or seems
unstable
Floor is not level.
Lights do not work.
LED interior lighting failure.
The Air Filter may need to
Refrigerator has an
be set to the MAX setting or
unusual odor.
replaced.
The interior of
The refrigerator is located
the refrigerator is
near a fire source, such as a
covered with dust
fireplace, chimney, or candle.
or soot.
Possible Cause
• Rearrange food containers to clear the door and door
• Push bins all the way in and put crisper cover, pans,
• Remove and replace the doors according to the
• See Door Alignment in the Refrigeration Installation
• Clean the gaskets and the surfaces that they touch.
• When you open the door, warmer air enters the
• Refer to the Leveling and Door Alignment section.
• It may be necessary to add shims under the leveling
• The refrigerator compartment lamp is LED interior
• Set the Air Filter to the MAX setting. If the odor does
• Make sure that the refrigerator is not located near a fire
Solutions
shelves.
shelves and baskets into their correct positions. See
the Operation section for more information.
Removing and Replacing Refrigerator Handles and
Doors section.
section to level refrigerator.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens
more easily.
legs or rollers to complete installation.
lighting, and service should be performed by a qualified
technician.
not go away within 24 hours, the filter may need to be
replaced. See the Replacing the Air Filter section for
replacement instructions.
source, such as a fireplace, chimney or candle.