TROUBLESHOOTING
PROBLEM
The motor seems to run
too much
The lights do not work
Pantry Temperature
Control not lit/
unresponsive
Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for "normal sounds."
PROBLEM
The refrigerator seems
noisy
Below are listed some normal
sounds with explanations.
Sound of the compressor
running longer than expected
Pulsating/Whirring
Popping
Hissing/Dripping
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POSSIBLE CAUSES
High efficiency compressor and fans
The room or outdoor temperature is
hot.
A large amount of warm food has
been recently added.
The door(s) are opened too frequently
or for too long.
The refrigerator door or freezer drawer
is ajar.
The refrigerator control is set too cold. Adjust the refrigerator control to a less cold setting until the
The door or drawer gasket is dirty,
worn, or cracked.
Your refrigerator is equipped with LED
lighting which does not need to be
replaced.
The dispenser light is set to OFF
Doors have been open longer than
10 minutes
The refrigerator is in Cooling Off mode Exit Cooling Off mode. See "Using the Control(s)."
The refrigerator controls' initialization
process did not complete
successfully.
POSSIBLE CAUSES
The compressor in your new refrigerator regulates
temperature more efficiently while using less energy, and
operates quietly. Due to this reduction in operating noise you
may notice unfamiliar noises that are normal.
High-efficiency compressor and fans
Fans/compressor adjusting to optimize performance during
normal compressor operation
Contraction/expansion of inside walls, especially during
initial cool-down
Flow of refrigerant, or flow of oil in the compressor
SOLUTIONS
Larger, more efficient refrigerators run longer at lower, more
energy efficient speeds.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator
in an indoor, temperature controlled environment. See
"Location Requirements."
Warm food will cause the refrigerator to run longer until the
air cools to the desired temperature.
Warm air entering the refrigerator causes it to run more.
Open the door less often.
Make sure the refrigerator is level. See "Door Closing and
Door Alignment." Keep food and containers from blocking
the door.
refrigerator temperature is as desired.
Clean or change the gasket. Leaks in the door seal will cause
the refrigerator to run longer in order to maintain desired
temperatures.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service
or assistance.
On some models, the dispenser light will operate only when
a dispenser paddle is pressed. If you want the dispenser light
to stay on continuously, see "Water and Ice Dispensers."
Close the doors and drawer to reset, and open to resume
lighted task.
Unplug the refrigerator, wait 5 seconds. Plug in the
refrigerator, and wait 30 seconds before opening any of the
refrigerator doors or touching the control panel.
SOLUTIONS
Larger, more efficient refrigerators run
longer at lower, more energy efficient
speeds.
This is normal.
This is normal.
This is normal.