After-sales Service
In the event of malfunction, contact a Franke Technical Service Centre (see attached list).
Do not call in unauthorised technicians.
When contacting the Service Centre, quote the following information:
– Type of fault;
– The appliance model (Mod.);
– Serial number (S/N);
This information is given on the appliance dataplate on the warranty certificate.
Safety warnings
Always contact a qualified technician in the following circumstances:
- installation (see installation section);
- doubt regarding the operation of the appliance.
Contact a Franke Authorised Service Centre in the following circumstances:
- immediately after having removed the packaging, if you have doubts about the
- replacement of or damage to the power cable;
- malfunction or poor operation of the appliance. Always insist on original spare parts.
General instructions
To ensure safe, efficient operation of the appliance:
- always have the appliance serviced by an authorized service centre;
- always insist on the use of original spare parts;
- the appliance is designed for non-professional, domestic use; do not attempt to modify
- the dataplate is marked with symbols indicating the countries for which the instructions
- the electrical safety of the appliance can only be guaranteed if it is connected to an
- take care not to touch the panstand grids during use, since they become
- only use the appliance for cooking food, and for no other purposes;
- before any cleaning or maintenance operations, and in the event of malfunction,
- always check that the control knobs are in the off position when the appliance is not in
condition of the appliance;
its specifications;
apply;
approved earth connection;
extremely hot. Keep children away from the appliance;
disconnect the appliance from the mains power supply;
use.
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