Faq - Faminode Smart 10 Manual Del Usuario

EN

FAQ

1. Does this frame have to be plugged in all the time?
Yes, this frame is required to be plugged into an AC outlet to function. It has no
built-in battery.
2. Does this frame have to be Wifi connected to work or just in the setup process?
This frame needs to connect to a Wifi network for setup, receiving new photos/
videos, receiving user requests and software updates. Other than that, the frame
can play photos or video without a Wifi connection.
3. Why this frame cannot connect to Wifi?
It supports only 2.4GHz Wifi networks. Select the Wifi network you would like to
connect to and enter the password correctly if required. If your Wifi network is not
on the list, restart your router or move your frame closer to your router, wait for
seconds and check it again.
4. Can this frame be hung on the wall?
No, this frame can't be hung on the wall. You can put it on a desk, nightstand, or shelf.
5. Can I place the frame in a portrait or landscape position?
You can place the frame horizontally or vertically. No matter what the frame
orientation is, you will see photos displayed in landscape orientation.
6. Where can I find the Frame ID?
Frame ID is a 6-digit series number which can be found in your Frame. Go to
Settings → Device Info.
7. Why I cannot bind my frame via the app?
Please note that there is a difference in the binding process.
If you are the frame owner or the first to bind the frame, please follow the
instructions "Binding Your Frame via the App" to bind the frame.
If you are not the frame owner, please follow the instructions "Inviting Others to
Bind Your Frame via the App" to bind the frame. After receiving a binding request,
the frame owner will need to operate on the photo frame and click "Accept" under
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