9 General information
9.1 Damage during transport
All deliveries are carriage free.
However, we take out a free transport insurance on your
behalf to cover the transport risk.
Should you discover any damage please do not use the
device but contact your sales office to settle any claims.
9.2 Warranty
Each device is covered by a 5-year warranty against
defective materials and faulty assembly (except wearing
parts).
The warranty covers all parts that are sent to us carriagepaid
for inspection within 5 years of delivery.
We will examine the parts to determine whether the
damage has occurred under normal operating conditions.
The warranty is forfeited if the device is overloaded,
handled incorrectly or if spare parts have been fitted
improperly, thus causing damage.
9.3 Ordering spare parts
Please quote the following data in your
order:
Type:
Load limit:
Year of construction:
Name of part:
Order no.:
Operating instructions
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