If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
Unit will not
turn on.
No sound.
The computer is not
recognizing the
player.
WMA files with DRM
can't playback.
All manuals and user guides at all-guides.com
TROUBLESHOOTING GUIDE
CAUSE
Battery is low/empty.
Power is not turned
on.
Headphones are not
inserted.
Volume is set too
low.
The MP3 or WMA files Download uncorrupted
are corrupted.
No files are in the
player.
The player is
not securely connected. securely connected.
Win98 Driver isn't installed Install Win98 driver.
or computer is not
compatible.
Incorrect downloading
methods.
Recharge battery as
described on page 6.
Slide the Function switch to
ON or MIX position.
Insert headphones.
Raise the volume using the
Volume + button.
files.
Upload files to the unit as
described on pages 7-10.
Make sure player is
See page 10 to download
WMA files with DRM.
16
SOLUTION