48952MEE Rev8_MR Instruction Books 13/11/2013 09:10 Page 7
DEDICATED HELPLINE
For UK customers
If you have any difficulty with your appliance, do not hesitate to
call. We are more likely to be able to help than the store from
where you bought it.
Please have the following information ready to enable our staff
to deal with your enquiry quickly:
•
Name of the product
•
Model number as shown on the underside of the appliance or
rating plate
•
Serial number
YOUR FIVEYEAR GUARANTEE
For UK customers only
This 5 year guarantee is only valid when registered directly with
Morphy Richards. If you do not register your product it is
guaranteed for 2 years
To validate your 5 year guarantee, there are 2 easy ways to
register:
1
Telephone our consumer helpline 0870 060 2609.
Once you have registered your product you will receive written
confirmation from Morphy Richards, please retain this
information.
2
Alternatively, log on to www.morphyrichards.com and register
online.
You will receive an email confirmation, please print off and
retain this information.
Lifetime blade guarantee
(Certain Models Only)
The 'Serrator Blade' is warranted to be free from
defects in materials and workmanship for life. This warranty
covers the original purchaser only and is not assignable or
transferable to any other party. This warranty is available to
consumers who use the 'Serrator Blades' for non-commercial
household purposes. This warranty does not cover any damage
caused by accident, misuse or any use other than as described
in your owner's manual, or damage resulting from failure to
maintain and clean this product as specified in your owner's
manual.
YOURTWOYEAR GUARANTEE
It is important to retain the retailers receipt as
proof of purchase. Staple your receipt to this back cover for
future reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance proving
to be faulty within 28 days of purchase it should be returned to
the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, contact your local service centre at the
address shown.You will be asked to return the product (in
secure, adequate packaging) to the address below along with a
copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions) the
faulty appliance will then be repaired or replaced and
dispatched usually within 7 working days of receipt.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase.
To qualify for the guarantee the appliance must have been used
according to the instructions supplied.
Exclusions
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than that
stamped on the products.
3
Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or non
domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to carry out any type of servicing
work, under the guarantee.
7
The guarantee excludes consumables such as bags, filters and
glass carafes.
8
Batteries and damage from leakage are not covered by the
guarantee.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material,
components and workmanship.
This warranty is in addition and does not affect your statutory
rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty,
securely pack and return the item to the place of purchase
accompanied by the original receipt or invoice.
Not covered by this warranty
•
If the appliance has not been used in accordance with the
manufacturers' recommendations or Instructions.
g
(Australian only)
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