Technical Support - J5create JVA06 Guia

STOP
If you have any problems with this product please contact
our technical support team for assistance.

TECHNICAL SUPPORT

888-988-0488
Customer Service:
888-689-4088
Technical Support:
service@j5create.com
Email:
SOPORTE TÉCNICO
Número gratuito: +1-888-988-0488
Horario de atención:
Lun-Vier. 10:00 a.m – 6:00 U.S.A-E.S.T
Email: service@j5create.com
TECHNISCHER SUPPORT
Kostenloser Anruf bei:
+1-888-988-0488
Sprechstunden:
Mon.-Frei. 10.00 – 18.00 U.S.A-E.S.T
E-mail: service@j5create.com
SUPPORT TECHNIQUE
Numéro gratuit :
+1-888-988-0488
Heures d'ouverture :
Lun.-Ven. 10:00 a.m – 06:00 U.S.A-E.S.T
Email : service@j5create.com
TECHNICKÁ PODPORA
Zákaznická linka: 888-988-0488
Technická podpora: 888-689-4088
E-mail: service@j5create.com
202204-V3
Kaijet Technology International B.V.
Phone Number: +31-(0)6-2880 2882
Address: Zomerdoorn 20,3068
MZ Rotterdam,Netherlands
E-mail: service@j5create.com
TECHNIKAI SEGÍTSÉG
Vevőszolgálat (angol nyelven): 888-988-0488
Technikai támogatás (angol nyelven): 888-689-4088
E-mail: service@j5create.com
テクニカルサポート
お客様相談センター : 03-5540-9010
電子メール ： j5̲support@solnet.co.jp
テクニカルサポートやその他のご相談は下記
の時間にくださいますようお願い申し上げます
営業時間 ： 平日 ： 9:30˜11:30/13:30˜17:30
技術支援資訊
美國客服專線：+1-888-988-0488
台灣客服專線：+886-2-2269-5533#19
客服時間：星期一至星期五
9:30 AM-6:00PM (台灣時間)
Email信箱：service.tw@j5create.com
LIMITED WARRANTY
j5create offers a limited 2-year warranty. User's wear & tear damage is not included. The user shall
call or email j5create customer service with the defect information of the product and obtain a
return authorization number. Users are responsible for one-way return freight cost and we will take
care of one-way freight back. In order to obtain a return authorization number, users should have
the following information handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer's name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free.
j5create is not responsible for damage arising from failure to follow instructions relating to the
product's use. This warranty does not apply to: (a) consumable parts, unless damage has occurred
due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to
scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products;
(d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse,
misuse or other external causes); (f) damage caused by operating the product outside the permitted
or intended uses described by j5create; (g) damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of j5create or a j5create Authorized
Service Provider; (h) a product or part that has been modified to alter functionality or capability
without the written permission of j5create; or (i) if any j5create serial number on the product has
been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and
repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed
or implied.
LIMITATION OF WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE
(OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND
OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT.
FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR
STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY
AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
J5CREATE'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR
OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE'S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES
PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE
FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY
J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
J5CREATE'S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT
THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW,
J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A
PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES,
PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO
THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES,
CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES
AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE'S OPTION, REPAIR OR
REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO
YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD
HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH
J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE'S RECORDS. IF YOU NEED SUPPORT FOR THE
PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN
RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL
CHARGE.
For more information please visit our website at http://www.j5create.com
Copyright© 2021 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features
and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.
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