If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM
POSSIBLE CAUSE
Cleaner won't
1. Power cord not firmly plugged
run
into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
Cleaner won't
1. Dirty Water Tank is not installed
pick-up or low
correctly.
suction
2. Dirty Water Tank is full.
3. Dirty water tank is clogged.
4. Air path is clogged.
Water escap-
1. Dirty Water Tank is full.
ing from
2. Dirty Water tank is not installed
Cleaner
correctly.
3. Clean Water Solution Tank not
installed properly.
Cleaner won't
1. Clean water solution tank is
dispense
empty.
2. Clean Water Solution Tank not
installed properly.
3. Needs service.
Motor noise
1. Dirty Water Tank is full.
becomes
2. Dirty water tank is clogged.
high-pitched
3. Air path is clogged.
4. The float in the Dirty Water Tank
has been activated.
Brushrolls are
1. Belt needs to be changed.
not spinning
2. Something is jammed in the
brushroll.
5. TROUBLESHOOTING
WARNING
!
11
!
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Take to service center. To find nearest
location, visit our website at www.hoover.com
or call 1-800-944-9200.
1. Review Placing Dirty Water Tank in base of
cleaner - Pg. 10.
2. Empty Dirty Water Tank - Pg. 8.
3. Clean Dirty Water Tank - Pg. 9.
4. Unclog air path.
1. Emptying Dirty Water Tank - Pg. 8.
2. Review Placing Dirty Water Tank in base of
cleaner - Pg. 7.
3. Review Clean Water Solution Tank
Installation - Pg. 7.
1. Fill cleaner solution tank.
2. Review Clean Water Solution Tank
Installation - Pg. 7.
3. Take to service center. To find nearest
location, visit our website at www.hoover.com
or call 1-800-944-9200.
1. Empty Dirty Water Tank - Pg. 8.
2. Clean Dirty Water Tank - Pg. 9.
3. Unclog air path.
4. Review Emptying & Cleaning the Dirty Water
Tank - Pg. 8.
1. Refer to how to change belt - Pg. 10.
2. Remove jammed item from cleaner with unit
turned off and unplugged.