Disconnecting The Device; Troubleshooting - INOVU CHROME BOX 2.5 Guide D’UTilisation

DISCONNECTING THE DEVICE

Windows
1. PC users: right click on the "Safely Remove Hardware" icon located in the System Tray,
which is in the lower right corner of your Windows desktop taskbar.
2. In the list that is displayed, select "Eject Hardware"
3. It will give you a message when it is safe to remove the device.
Note: Disconnecting the device before receiving this notification, can lead to loss or data
damages. When the message "Safe to Remove Hardware" appears, you can unplug the drive
from the USB port.
MAC
To safely disconnect the plugged drive from the host machine, close all the windows listing
the content of the removable disk. Once all the windows are closed, click on the USB
Storage icon, which is located on the Desk, and drag the volume icon to the Trash. Wait 5
seconds before unplugging the drive.

TROUBLESHOOTING

Drive does not appear in my computer / on my desktop.
Make sure the USB cable and connectors are not damaged and firmly connected by both
•
ends.
Check the power switch and LED status and see if it is power-on.
•
• Avoid connecting the device via USB hub.
Remove the hard drive and then reconnect after 10 seconds.
•
Check the "Device Manager" and see if the hard drive is recognized by USB port.
•
• Be sure to install necessarily drivers if connect the hard drive via PCI adapter.
The drive may not be receiving enough power from the USB bus on your computer. Try
•
connecting a USB Y-cable.
My computer won't boot when I connect the external storage drive to the
computer before booting.
• Remove all external devices before you turn on computer.
Boot into your BIOS and change the boot priority. Make sure the USB boot device is after
•
your primary hard drive.