Troubleshooting - Genius S20 Instrucciones De Uso

GB

Troubleshooting

WARNING!
Switch off the device and remove the plug before fixing an error! This may otherwise lead to injuries or
electric shock.
Problem
The control light does not light up. No power connection.
Device does not work.
No steam comes out.
There is no steam and it makes
strange noises.
It is difficult to move the cleaning
base over the carpet.
ATTENTION!
Please contact our customer service if you are unable to repair a disruption. Never open the device!
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Instruction manual
Possible cause
Overheating (for example, due to a lack
of water) lead to the device being shut
down automatically.
Nozzle is plugged.
Water tank is empty.
Glider not being used .
Solution
Check if the device is connected to a
functional outlet.
Maybe the outlet is defective, try another
one.
Let the device cool down completely, fill
the water tank and try it again.
Clean the water tank and the nozzle with
standard cleaning agent, the water tank
should be decalcified if necessary.
Use the device with distilled water.
Let the device cool down and fill the water
tank.
Always use the carpet glider for carpet
cleaning.